Thank you for visiting and shopping at Merlissima. The following are the terms and conditions that formulate our Shipping Policy.
Shipment Processing Time
We ship directly from multiple warehouses as soon as the order is processed.
If we are experiencing a high volume of orders, shipments may be delayed by a couple of days. Therefore, please allow additional days in transit for delivery. In rare cases, if there is a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Here are the estimated delivery dates after completing your purchase
- US 7-14 Business days (we will try to expedite it as much as possible )
- International 14-27 Business days
Delivery delays can occasionally occur (natural disasters, pandemics, situations out of the seller’s control).
Shipment Confirmation & Order Tracking
A tracking number will be added to your order details as soon as they are available. You will be notified via email, allowing you to track the delivery status at every step. You can also track the progress of your shipment here.
You, Customs, Duties, and Taxes
Merlissima is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer's responsibility (including tariffs, taxes, etc.).
If a package is returned to us due to unpaid customs, taxes, or being sent back to the sender, we will refund the cost of the product but retain the shipping charges.
Damages just kidding oh part time how are you yeah no
If you receive damaged merchandise, please take a picture and email us the picture at Merlissima90@gmail.com right away. We will only replace damaged goods within 48 hours of receiving your order.